Via PCSO Darren Guy
We are writing to make you aware of a recent incident where an elderly female has lost over £50,000 in the last 2 months after giving an unknown male sufficient personal details, enabling him to set up online banking for her account.
After buying a computer this became compromised with a virus and she was befriended by the person, who convinced her to hand over her personal details and a consent form for online banking to be set up. Money has been transferred freely from this account without her consent and was flagged by her bank to Police this week.
We are reminding residents to be vigilant and are offering the following advice to help prevent this type of crime.
1. An account takeover can happen when a fraudster or computer criminal poses as a genuine customer, gains control of an account and then makes unauthorised transactions. Any account could be taken over by fraudsters, including bank, credit card, email and other service providers. Online banking accounts are usually taken over as a result of phishing, spyware or malware scams. This is a form of internet crime or computer crime. Fraud has been committed if money has been lost.
2. Banks and card issuers will never contact you by email to ask for personal or financial details. Never respond to such a message – report to your bank.
3. Any emails from unknown sources should be deleted without opening. Do not open any attachments.• To report a fraud or online crime contact Action Fraud – http://www.actionfraud.police.uk
Fleet Neighbourhood Policing Team