Accessing advice just as it is needed most

Citizens Advice Hart

Citizens Advice Hart is leading a two-year project called ‘Hart Access to Advice’ which will focus on improving peoples’ access to information and advice. It is developing new communications channels to engage with vulnerable people. With public service reform, cuts to legal aid, changes to the state pension age and the new pension rules, not to mention increasing levels of debt, demand for advice services has gone through the roof. The project includes a new website giving Hart residents direct access to sources of advice and information; self help information kiosks across the district; an IT learning suite to help with claims, applications and searches, and the launch of an “Access to Advice” survey.

Hart Access to Advice is an innovative initiative funded by the Big Lottery Fund, which has sought to adapt to the changes in advice service provisions and puts the residents of Hart…

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About Roger Nield MBE

Safety Director for the SMPL Organisation and supporting our Vulnerable Veterans Programme.
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